Practical Care, Clearly Presented
burtsbees serves customers in the United States with the products shown in the store's current live catalog. We organize the catalog around real routines and clearly stated product uses so shoppers can choose with confidence.
What Customers Can Expect
The current product listing is the source for item-specific specifications, compatibility, care, and safety guidance. We pair that information with Free standard shipping on every U.S. order, tracking after shipment, defined delivery windows, and accessible post-purchase support.
Responsible Product Use
Customers should follow the specifications, care guidance, and safety notices shown on the applicable product page and packaging.
Merchant and Customer Care Information
Store name: burtsbees
Contact email: Support@burtsbeter.shop
Phone: (901) 503-6804
Physical and return address: 523 Cambridge St, Knoxville, TN 37920, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).